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BayadSafe Buyer Protection Guarantee
Your safety matters. Every payment you send through BayadSafe is protected from start to finish.
What Our Buyer Protection Covers
BayadSafe was created to protect buyers from common online selling scams. With our escrow system, your payment stays secured until you receive your item in good condition.
- Your payment is held securely until you confirm the item
- Auto release timers protect you if the seller delays updates
- You can open a dispute if there is a problem
- Refunds are issued when sellers fail to deliver
- Clear transaction history helps you track every step
When You Are Protected
You are fully protected when:
- You paid through BayadSafe
- The seller cannot show valid proof of shipment or delivery
- The item is significantly different from the seller’s description
- The item is missing or incomplete
- The seller fails to appear during a scheduled meet up
- The seller is unresponsive even after multiple attempts to resolve the issue
How the Process Works
Step 1: You send payment to BayadSafe and receive confirmation.
Step 2: The seller ships or hands over the item during meet up.
Step 3: You inspect the item once it arrives.
Step 4: If everything is correct, you tap confirm received and the seller gets the payment.
Step 5: If the item is not received or not as described, you open a dispute.
Refund Conditions
You may receive a refund if:
- The item never shipped
- The seller cannot provide proof of delivery
- The item is clearly different from the description
- The seller does not respond to the dispute investigation
- The seller cancels or backs out after you already paid
What We Cannot Guarantee
BayadSafe cannot guarantee protection in situations such as:
- Payments made outside BayadSafe
- Deals done in private messages without using our escrow
- Items that were damaged due to misuse or buyer error
- Transactions involving prohibited items
Tips for Safe Buying
- Always pay inside BayadSafe
- Read item descriptions carefully
- Request clear photos or videos before paying
- Avoid sellers who refuse to use BayadSafe
- Inspect items thoroughly during meet ups
Need Help
If you need support or have questions, contact us:
Email: buyer@bayadsafe.online
Support page: Bayad Safe Support